Conflicts of interest, a private or personal interest impairs the objective fulfilment of obligations.

Examples: Bribery or receiving bribes, offering or granting inappropriate benefits of any kind during business contact; demanding or accepting inappropriate benefits by exploiting one's role. Offering or receiving commissions or monetary gifts; invitation from or through business partners with the appearance of wanting to influence a business relationship.

Property crimes to the detriment of the company or a third party.

False representations, distortions or withholding of the truth for the purpose of obtaining illegal non-cash benefits for oneself or a third party.

Examples: Issuing of inflated invoices (e.g. through service providers) in order to keep the surplus amount; manipulation of documents, verifications and invoices for one’s own enrichment; forging of documents, identification, keys, transponders and other means of identification

Misuse of the authorisation to dispose of another party’s assets or violation of the obligation to act in accord with the financial interests of another party.

Examples: Misuse of insurance funds or unauthorized handling of insurance funds

Unauthorised removal of property or assets belonging to others for one’s own use or to give to others.

Examples: Unauthorised retention of insurance funds; taking working materials

Introduction of illegally obtained money or financial assets into legal financial and economic circulation.

Examples: Unauthorised transferring of money; desire by a contract partner to process a transaction partially or entirely in cash; indications of the association of the contract partner with criminal or terrorist organisations; doubt about the identity of the customer / contract partner or suspicion that the customer is acting as a front for another party.

Unfair competition or restraints of competition; activities that unlawfully distort or limit the relationship toward a competitor.

Examples: Price agreements; agreements concerning invitations to tender; comparative advertising; betrayal of business or trade secrets.

Violation of data protection regulations

Serious infringements against regulations for the protection of personal data, health data and insurance data.

Examples: Unauthorised collection, disclosure or processing of personal data; unauthorised technical monitoring of employees; use of the business data for private purposes; publication of photographs of customers or employees on the internet/intranet without explicit consent; use of customer data for marketing purposes without explicit consent; sharing passwords with unauthorised persons.

Violation of IT security guidelines

Violation of guidelines aimed at the protection of data from distortion, destruction and unauthorised disclosure.

Examples: Impairment of the security of IT systems and networks in a way that significantly endangers the confidentiality, integrity and/or availability of its information or systems; sharing of access credentials with unauthorised persons; cyber attacks.

Intentional or unwitting actions that violate company or administrative guidelines, processes or codes of conduct.

Examples: Violation of the values and obligations of the company; discrimination, harassment, bullying; violation of regulations on health and safety at the workplace; violation of ethical and social standards.

Violation of the provisions of the German Supply Chain Act (LkSG)

Examples:

Reports concerning human rights and environmental risks or breaches of duties caused by the actions of DAK-Gesundheit or one of its suppliers.

Here you can ask questions about compliance at the company and about adhering to the rules of conduct, even anonymously.